Cardiff Bus passengers urged to renew iff cards before December expiration

Cardiff Bus have urged passengers to renew their iff cards ahead of a December deadline, or risk being unable to use the cards.

EXPIRING: Cardiff Bus have warned that some iff cards will expire at the end of December. Picture: Cardiff Bus.

iff cards that were issued before September 2019 are affected and will expire on December 31st - those issued after that are unaffected.

Key advice from Cardiff Bus is as follows:

• Use any tickets purchased on your old card first as they will expire on December 31st

• Direct debit customers and those who have used their card within the last 6 months, will automatically be sent a replacement card in the post - your new iff card will be blank and you can start loading your ticket and using it straight away

• If you haven’t used your iff card within the last 6 months and wish to receive a new iff card visit one of Cardiff Bus' customer service centres where they will print a new card for you

• If you have purchased an annual ticket that expires after December 31st visit one of Cardiff Bus' customer service centres with your new card and they will transfer the ticket for you

• If you haven’t received your card by 16/12/2019 visit one of Cardiff Bus' customer service centres

For more information and to renew your iff card visit cardiffbus.com